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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cait B

Cait B

January 8, 2025

1  out of  5
rating by Cait B
"We used them for business insurance, we paid all our premiums and cancelled with them and got new insurance. Then a year later they hit us with over $700! For an audit they said we did not comply with?!!! We were not Insured with them to comply with an audit!!! This has to be the biggest SCAM I have ever seen. They tried to sue our business without getting ahold of us first! And the lady we made payment to was SO RUDE!!! DO NOT USE STATE FARM THEY WILL SCAM YOU AND STEAL YOUR MONEY!!!!!!!!!!"
We responded:
"Hi Cait! If you will please call my office when you’re available at (435-752-8444) and ask for me, Tyson, I can help you resolve this. I believe this is something we can get some answers on and work towards getting you some, if not all your credits back. Sorry for your frustration. I can help!"
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Isaia Fonotisatele

December 26, 2024

5  out of  5
rating by Isaia Fonotisatele
"Great customer service, love the employees!"
We responded:
"Thank you, Isaia! I'm glad you enjoyed the customer service and appreciate our team. We're here to help, so feel free to reach out for any assistance you might need in the future!"
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DeAnn Stapley

December 6, 2024

5  out of  5
rating by DeAnn Stapley
"Friendly and professional"
We responded:
"DeAnn, thank you for your kind words! I'm happy to know you found our service both friendly and professional. We truly appreciate your feedback and look forward to assisting you with any future needs. Have a great day!"
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Scott

November 25, 2024

5  out of  5
rating by Scott
"I have never worked with someone more helpful and kind than Alex!"
We responded:
"Scott, thank you for your wonderful review! I'm happy to hear that Alex was able to assist you so effectively. We're grateful to have Alex on our team, and it's fantastic to know that their kindness and helpfulness made a positive impact on your experience. If you ever need anything else, don't hesitate to reach out!"
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Hayden Bomer

November 19, 2024

4  out of  5
rating by Hayden Bomer
"I ended up switching insurance due to the recent increases at State Farm, however, their customer service has been pretty good. I had a mix up with my reimbursement, and the agent responsible for messaging me was out of the office. She ended up contacting me as soon as she could and we cleared things up. I would recommend State Farm through Tyson Luthi if it fits your needs."
We responded:
"Thank you, Hayden, for sharing your experience! I'm glad to know that our customer service met your expectations, even though you decided to switch due to the recent increases. It's great to hear that the mix-up with your reimbursement was resolved promptly. We appreciate your recommendation and are here if you have any further insurance needs or questions. - Tyson Luthi - State Farm Insurance Agent, Logan, UT"
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Gavin Agee

November 11, 2024

5  out of  5
rating by Gavin Agee
"This office and staff have been great to work with both personally and with my business!"
We responded:
"Gavin, thank you for your wonderful review! I'm glad to know that our office and staff have been able to support both your personal and business needs. We truly appreciate your trust and look forward to continuing to assist you in the future. - Tyson Luthi - State Farm Insurance Agent, Logan, UT"
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Donna Jorgensen

October 14, 2024

5  out of  5
rating by Donna Jorgensen
"I recently switched my auto insurance over to State Farm. I worked with Alex. I am happy with coverage and price I am getting, and Alex was super to work with."
We responded:
"Donna, thank you for sharing your experience! I'm glad to hear you're satisfied with your auto insurance coverage and pricing. Alex is indeed a valuable part of our team, and it's wonderful to know he provided you with excellent service. If you have any further questions or need assistance, our office is always here to help! - Tyson Luthi - State Farm Insurance Agent, Logan, UT"
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Natalia Orio

October 14, 2024

5  out of  5
rating by Natalia Orio
"I highly recommend Alex Orio as an insurance agent. He’s known for making the entire process smooth and straightforward, always taking time to explain every detail and answer any questions. His commitment to finding the best coverage for each client and his depth of knowledge in the field make him an outstanding choice. If you're looking for someone you can fully trust to have your best interests at heart, Alex is the person to go to!"
We responded:
"Natalia, thank you for your wonderful review! I'm happy to hear that Alex made the insurance process smooth and straightforward for you. His dedication to explaining every detail and finding the best coverage truly reflects our commitment to our customers. We're grateful to have Alex on our team, and it's great to know you feel confident in his expertise. If you ever have any further questions or need assistance, our office is always here to help! - Tyson Luthi - State Farm Insurance Agent, Logan, UT"
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Lisa Anhder

October 11, 2024

5  out of  5
rating by Lisa Anhder
"Alex Orio has been great to get us a quote , answer questions, and get back to us promptly!"
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Patrick Stark

October 10, 2024

5  out of  5
rating by Patrick Stark
"I highly recommend Tyson Luthi's State Farm Agency. Alex Orio was great to work with."
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Jill

October 8, 2024

5  out of  5
rating by Jill
"I have loved working with State Farm Insurance. Alex has been so fun and helpful with me. He answered all my questions and always gets back with me in a timely manner."
We responded:
"Jill, thank you for your wonderful review! I'm happy to hear that Alex has been both fun and helpful in addressing your questions and getting back to you promptly. We appreciate your kind words and are grateful to have Alex on our team. If you ever need further assistance, don't hesitate to reach out. - Tyson Luthi - State Farm Insurance Agent, Logan, UT"
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Allie Schwab

September 26, 2024

5  out of  5
rating by Allie Schwab
"Amazing customer service and always reliable!!!"
We responded:
"Allie, thank you for your kind words! I'm glad you found our customer service amazing and reliable. We truly appreciate your feedback and are always here to help with any of your insurance needs. - Tyson Luthi - State Farm Insurance Agent, Logan, UT"
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Zach Sickler

September 11, 2024

5  out of  5
rating by Zach Sickler
"Awesome customer service! Super quick and efficient!"
We responded:
"Thank you, Zach! I'm glad you found our customer service quick and efficient. We appreciate your feedback and look forward to assisting you with any future needs. - Tyson Luthi - State Farm Insurance Agent, Logan, UT"
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Carver Ballard

September 6, 2024

5  out of  5
rating by Carver Ballard
"Great service and all my questions answered! Amazing place!!"
We responded:
"Carver, thank you for your wonderful review! I'm glad we could answer all your questions and provide great service. If you need anything else, feel free to reach out. - Tyson Luthi - State Farm Insurance Agent, Logan, UT"
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Leo Dulli

September 6, 2024

5  out of  5
rating by Leo Dulli
"They are way good explaning insurance stuff, even if you don't know much about it, providing information and just good service overall."
We responded:
"Leo, thank you for your kind words and the 5-star rating! I'm glad you found our explanations helpful and our service satisfactory. We're always here to provide information and assist with any insurance needs you may have. - Tyson Luthi - State Farm Insurance Agent, Logan, UT"
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Isabelle Mullen

September 6, 2024

5  out of  5
rating by Isabelle Mullen
"Super easy to work with! Amazing customer service!"
We responded:
"Isabelle, thank you for your wonderful review! I'm glad you found our customer service amazing and working with us super easy. If you ever need further assistance, feel free to reach out. - Tyson Luthi - State Farm Insurance Agent, Logan, UT"
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Madison Love

September 6, 2024

5  out of  5
rating by Madison Love
"Great customer service! Super helpful! Thank you!!"
We responded:
"Madison, thank you for your kind words and positive feedback! I'm glad you found our customer service helpful. We're here for any future needs or questions you may have. - Tyson Luthi - State Farm Insurance Agent, Logan, UT"
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Mason King

September 6, 2024

5  out of  5
rating by Mason King
"I’ve had a great experience with State Farm and their team. From the start, they demonstrated deep knowledge of the insurance industry and a genuine care for my individual needs. They made the entire process—whether it was setting up a new policy or addressing a question—effortless and stress-free. The team is always responsive, friendly, and willing to go above and beyond to ensure that I’m well taken care of. It’s clear they truly value their clients. I highly recommend State Farm if you’re looking for a reliable, trustworthy insurance provider."
We responded:
"Mason, thank you for your wonderful review! I'm glad to know that our team has been able to provide you with knowledgeable and caring service. It's great to hear that setting up your policy and addressing your questions has been effortless and stress-free. We truly value our clients and are always here to help with any future needs or questions. - Tyson Luthi - State Farm Insurance Agent, Logan, UT"
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Matthew Hiatt

September 6, 2024

5  out of  5
rating by Matthew Hiatt
"Excellent service! I was impressed by how quickly I got my auto insurance quote, and the customer service was exceptional. They were friendly, patient, and made sure I understood everything. Highly recommend for anyone needing fast and reliable insurance help!”"
We responded:
"Matthew, thank you for your kind words! I'm glad you had a positive experience with our auto insurance services. It's great to know that our team was able to provide quick and clear assistance. We're always here to help with any future needs you may have. - Tyson Luthi - State Farm Insurance Agent, Logan, UT"
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Connor Higley

August 28, 2024

5  out of  5
rating by Connor Higley
"Insane W, needed help with an issue and was greeted with love and smile 10/10 would recommend"
We responded:
"Connor, thank you for your kind words and recommendation. I'm glad we could assist you with your issue and provide a positive experience. If you need any further assistance, feel free to reach out. - Tyson Luthi - State Farm Insurance Agent, Logan, UT"
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lacey schiffman

August 27, 2024

5  out of  5
rating by lacey schiffman
"Great employees!!"
We responded:
"Thank you, Lacey! I'm happy to know you think highly of our employees. We appreciate your feedback and look forward to assisting you with any future needs. - Tyson Luthi - State Farm Insurance Agent, Logan, UT"
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Calie Dalton

August 21, 2024

5  out of  5
rating by Calie Dalton
"Exceptional service and attention to detail. The team at this insurance agency made the process smooth and stress-free. Highly recommend for anyone seeking reliable coverage!"
We responded:
"Calie, thank you for your kind words and recommendation. I'm glad our team could make the process smooth and stress-free for you. We're always here to help with any future needs or questions. - Tyson Luthi - State Farm Insurance Agent, Logan, UT"
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Collins Rowen

August 20, 2024

5  out of  5
rating by Collins Rowen
"Their service never disappoints. Whether it’s updating my policy or answering questions, they are always prompt and professional"
We responded:
"Collins, thank you for your kind words. I'm glad our team has been able to provide prompt and professional service for your policy updates and questions. We're here for any future needs you may have. - Tyson Luthi - State Farm Insurance Agent, Logan, UT"
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Noah Wright

August 20, 2024

5  out of  5
rating by Noah Wright
"Fantastic experience with State Farm! There customer service is top notch!"
We responded:
"Noah, thank you for your fantastic review! I'm glad you had a great experience with our customer service. If you need any further assistance, feel free to reach out. - Tyson Luthi - State Farm Insurance Agent, Logan, UT"
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Adalyn Bowcutt

August 20, 2024

5  out of  5
rating by Adalyn Bowcutt
"The process was hassle-free, and my claim was handled with care and professionalism!"
We responded:
"Adalyn, thank you for your positive feedback. I'm glad the process was hassle-free and that your claim was handled with care and professionalism. If you need any further assistance, feel free to reach out. - Tyson Luthi - State Farm Insurance Agent, Logan, UT"